Privacy Policy

OctopusWriters ("OctopusWriters") provides web hosting products and various services to its international clientele. We value and safeguard our customers' personal information. This policy becomes applicable to visitors and customers the moment they visit OctopusWriters's website or any websites owned by OctopusWriters.

Why this policy exists ?

This data protection policy ensures that OctopusWriters:

  • Complies with data protection regulations and adheres to best practices.
  • Safeguards the rights of employees, customers, and partners.
  • Is transparent about how personal data is stored and processed.
  • Protects itself from the risk of data breaches.

The General Data Protection Regulation (GDPR)

The EU General Data Protection Regulation (GDPR) replaces the Data Protection Directive 95/46/EC. It was designed to unify data privacy laws across Europe, protect the data privacy of all EU citizens, and reshape how organizations across the region approach data privacy. The GDPR's primary aim is to give individuals control over their personal data and simplify the regulatory landscape for international businesses operating in the EU.

What is “Personal Data”?

"Personal data" is defined under both the Directive and the GDPR as any information relating to an identifiable individual. This can include identifiers such as names, identification numbers, location data, online identifiers, or factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of a person. As such, online identifiers like IP addresses and cookies are considered personal data if they can be linked back to an individual.

1. Information Collection and Use

1.1 Website visitors

OctopusWriters collects non-personally identifying information provided by web servers and browsers, such as browser type, language preference, referring website, and the date and time of each visitor request. This information is collected by services like Google Analytics, GetClicky, and Freshworks to understand how visitors interact with OctopusWriters's websites. This data is not used for any other purpose, such as profiling website users.

1.2 Gathering of personally-identifying information

Certain visitors on OctopusWriters-owned websites interact with OctopusWriters in ways that require the collection of personally identifying information. The amount and type of information collected depends on the nature of the interaction. For instance, customers who make purchases must provide additional personal and financial details to complete their transactions. OctopusWriters collects only the information necessary to fulfill the visitor’s interaction with the company. Visitors can choose not to provide personally identifying information, but this may prevent them from engaging in certain website-related activities, such as becoming a customer.

In some instances, OctopusWriters may request additional information from prospective customers to verify their identity and minimize fraud risks. Refusal to provide such information may result in denial of service. OctopusWriters does not collect extra data like age, gender, interests, or bank details.

For certain services, OctopusWriters may collect data, including the actions performed by its clients, the IP address from which the actions were taken, and a timestamp. This is to help detect malicious behavior and, if necessary, assist in restoring a client’s data.

2. When you contact us ?

You may use OctopusWriters’s websites without sharing your personal information. However, once you contact OctopusWriters through one of its websites, the company will collect details such as your name, email, and organization. This data will be processed and stored to allow OctopusWriters to respond to your inquiries or grant access to its services.

2.1 Recruitment

If you apply for a job at OctopusWriters, the company will collect, process, and store the information you provide for recruitment purposes, including contacting you. Additionally, OctopusWriters may retain your information for consideration in future opportunities.

3. Social media plug-ins

Websites owned by OctopusWriters may include social media plug-ins, enabling easy sharing or following of OctopusWriters's social media profiles (e.g., Facebook, LinkedIn, Twitter, Reddit, and Google). These plug-ins remain inactive until clicked, at which point visitors are redirected to the relevant social network, each of which has its own privacy policies. It is recommended to consult those policies.

4. Protection of personally-identifying information

OctopusWriters discloses personally identifying information only to its employees, contractors, and affiliated organizations that (i) need to know such information to process it on behalf of OctopusWriters or provide services, and (ii) have agreed to keep it confidential. Some employees, contractors, or affiliates may be located outside your country. By using OctopusWriters’s products and services, you consent to the transfer of such information to them. OctopusWriters will never rent, sell, or share personal data except in response to a legal request such as a subpoena or court order.

If you are a customer of OctopusWriters and have provided your email address, OctopusWriters may occasionally send you emails about new products, service updates, feedback requests, outages, or other relevant information. OctopusWriters takes all reasonable measures to prevent unauthorized access, use, or alteration of personal data through appropriate security measures.

5. Access to information

You have the right to request access to the information OctopusWriters holds about you. To do so, contact us at support@OctopusWriters.com. We may ask you to verify your identity before processing your request. The information will be provided electronically unless otherwise requested. A small administrative fee may apply for subsequent requests.

6. Information correction and deletion

If you believe that the information OctopusWriters holds about you is incorrect, contact us, and we will update it. Any data no longer needed for the specified purposes will be deleted. If you wish to have your data deleted, simply contact OctopusWriters.

7. Policy changes

While most changes to this privacy policy are likely to be minor, OctopusWriters may update the policy occasionally, with or without notice. Changes will be posted on this page, and we encourage regular checks. Continued use of OctopusWriters’s services after any policy changes will indicate your acceptance of the updated policy.

This privacy policy was last updated on January 15, 2020.

8. Summary

In accordance with applicable law, OctopusWriters collects only the necessary amount of information to improve its services. We do not use profiling, nor do we sell or share your data with third parties. OctopusWriters ensures that all personal data is stored securely and deleted when no longer necessary.

9. Children's Privacy

Our services are not intended for individuals under the age of 18 ("Children").

We do not knowingly gather any personally identifiable information from children under 18. If you are a parent or guardian and believe your child has shared personal data with us, please reach out to us immediately. Should we discover that we have inadvertently collected personal information from children without parental consent, we will promptly delete the information from our systems.

10. Updates to This Privacy Policy

We may revise our Privacy Policy from time to time. Any updates will be reflected on this page.

Prior to any changes becoming effective, we will notify you through email and/or a visible notice on our platform, and we will update the "effective date" at the top of this Privacy Policy.

We encourage you to check this Privacy Policy regularly for updates. Changes will be considered effective once posted on this page.

11. Contacting OctopusWriters

If you have any questions or need additional details, feel free to reach out to us.

  • Address: 940 Goldendale Dr, Wasilla, Alaska 99654, USA
  • Phone: (907) 586-8164
  • Email: support@octopuswriters.com